Privacy Policy

This Privacy Policy describes how we collect, use, disclose, and protect personal information when you visit or make a purchase from our online store (the “Site”). By using the Site, you agree to the collection and use of information in accordance with this policy.

Information We Collect We collect the following categories of personal information:

  • Order Information: Name, billing and shipping address, email address, phone number, payment information (processed by our payment providers; we do not store full payment card details), and order details.
  • Device and Usage Information: IP address, browser type, device information, time zone, pages viewed, referring/exit pages, and interactions with the Site (collected automatically via cookies and similar technologies).
  • Communications: Information you provide when contacting customer support or subscribing to marketing communications.

How We Use Your Information We use the collected information to:

  • Process and fulfill orders, including payment processing, shipping, and providing order confirmations and invoices.
  • Communicate with you about your order, account, or inquiries.
  • Improve and personalize the Site and our services.
  • Detect and prevent fraud and security issues.
  • Send marketing communications (where permitted by law and with your consent or as otherwise allowed).
  • Comply with legal obligations.

Sharing Your Information We share personal information with third parties only as necessary to operate our business, including:

  • Service providers who assist with payment processing, order fulfillment/shipping, website hosting, analytics, email delivery, and customer support.
  • Shopify (our e-commerce platform) and its related services.
  • Law enforcement or government authorities when required by law or to protect our rights.
  • In connection with a business transfer (e.g., merger or sale of assets).

We do not sell personal information in the traditional sense. However, certain advertising or analytics activities may be considered a “sale” or “sharing” under some privacy laws (such as the CCPA/CPRA). You may opt out of such sharing where applicable.

Cookies and Tracking Technologies We use cookies, pixels, and similar technologies to operate the Site, remember preferences, analyze traffic, and support advertising. You can manage cookie preferences through your browser settings or any cookie consent tool we provide. Essential cookies required for the Site to function cannot be disabled.

Data Retention We retain personal information only as long as necessary for the purposes described in this policy, or as required by law (e.g., tax, accounting, or legal obligations). Order-related information is typically retained for the period required by applicable law.

Your Rights Depending on your location, you may have certain rights regarding your personal information, including:

  • Access to the personal information we hold about you.
  • Correction of inaccurate information.
  • Deletion of your personal information (subject to legal exceptions).
  • Restriction or objection to certain processing.
  • Data portability.
  • Opt-out of the sale or sharing of personal information (where applicable).
  • Withdrawal of consent (where processing is based on consent).

To exercise these rights, contact us using the contact method available on our website. We will respond in accordance with applicable law. You may also have the right to lodge a complaint with a supervisory authority.

International Data Transfers Your information may be transferred to and processed in countries other than your own. We take appropriate safeguards to protect personal information in accordance with applicable law.

Security We implement reasonable technical and organizational measures to protect personal information. However, no method of transmission over the Internet or electronic storage is completely secure.

Children’s Privacy Our Site is not directed to individuals under the age of 16 (or the applicable age of consent in your jurisdiction). We do not knowingly collect personal information from children. If we become aware that we have collected such information, we will take steps to delete it.

Third-Party Links The Site may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

Changes to This Privacy Policy We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last updated” date. Continued use of the Site after changes constitutes acceptance of the updated policy.

Contact Us If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us through the contact options provided on our website.